Privacy Policy
Effective Date: 17.03.2025
1. Introduction
Used Car Purchase Ruhr (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR) and applicable privacy laws in Germany and the EU. This Privacy Policy explains how we collect, use, and protect your personal data when you sell a used car to us or interact with our services.
2. Data Controller
Used Car Purchase Ruhr is the Data Controller responsible for processing your personal data. You can contact us at:
- Website Operator: Karim Abboud
- Address: Eisenstr. 5, 45476 Mülheim an der Ruhr
- Email: notifications@gebrauchtwagenankauf-ruhr.de
- Phone: +49 152 0578 0865
3. Personal Data We Collect
We may collect the following categories of personal data:
- Identity Data (e.g., name, date of birth, nationality, ID or passport number, tax ID)
- Contact Data (e.g., address, phone number, email)
- Vehicle Information (e.g., car registration number, VIN, mileage, condition)
- Financial Data (e.g., bank account details for payment transactions)
- Communication Data (e.g., messages sent via our website, phone calls, emails)
- Technical Data (e.g., IP address, browser type, and usage data when visiting our website)
4. Purpose of Data Processing
We process your personal data for the following purposes:
- To process vehicle purchase transactions (e.g., verifying ownership, making payments, fulfilling legal obligations)
- To communicate with you (e.g., providing information, responding to inquiries, sending necessary documentation)
- To comply with legal and regulatory obligations (e.g., anti-fraud, tax, and money laundering regulations)
- To improve our services (e.g., website optimization, customer experience enhancement)
- To handle disputes and legal claims
5. Legal Basis for Processing
We process your data based on the following legal grounds:
- Contract Performance (Article 6(1)(b) GDPR) – when necessary to complete a transaction.
- Legal Obligation (Article 6(1)(c) GDPR) – when required by law (e.g., tax regulations, fraud prevention).
- Legitimate Interest (Article 6(1)(f) GDPR) – when necessary for business operations, fraud prevention, or customer service.
- Consent (Article 6(1)(a) GDPR) – where required (e.g., marketing communications). You can withdraw consent at any time.
6. Data Sharing and Recipients
We may share your data with:
- Legal authorities (e.g., tax offices, law enforcement, regulatory bodies)
- Financial institutions (e.g., banks processing payments)
- IT and hosting service providers (e.g., cloud storage, website hosting)
- Insurance and legal advisors (e.g., handling disputes, claims)
We do not sell or rent your personal data.
7. Data Retention
We retain your data for as long as necessary to fulfill the purposes outlined in this policy and comply with legal obligations. Typically:
- Transaction data: Up to 10 years (to meet tax and accounting obligations)
- Communication data: Up to 3 years (for customer service purposes)
- Marketing data: Until you withdraw consent
8. Your Rights Under GDPR
You have the following rights regarding your personal data:
- Right to Access (Article 15 GDPR): Request a copy of your data.
- Right to Rectification (Article 16 GDPR): Request correction of inaccurate data.
- Right to Erasure (Article 17 GDPR): Request deletion of your data under certain conditions.
- Right to Restriction of Processing (Article 18 GDPR): Limit data processing in certain cases.
- Right to Data Portability (Article 20 GDPR): Receive your data in a structured format.
- Right to Object (Article 21 GDPR): Object to processing based on legitimate interest.
- Right to Withdraw Consent: Withdraw consent at any time.
- Right to Lodge a Complaint: File a complaint with your local data protection authority (e.g., Der Bundesbeauftragte für den Datenschutz und die Informationsfreiheit (BfDI) in Germany).
9. Data Security
We implement appropriate technical and organizational measures to protect your data, including:
- Encryption (to protect sensitive data)
- Access controls (to limit data access to authorized personnel)
- Secure storage (to prevent data breaches)
10. International Data Transfers
If we transfer your data outside the European Economic Area (EEA), we ensure appropriate safeguards, such as EU Standard Contractual Clauses (SCCs) or other legal mechanisms.
11. Changes to this Privacy Policy
We may update this policy from time to time. The latest version will always be available on our website.
12. Contact Us
If you have any questions about this Privacy Policy or your rights, please contact us at:
- Email: notifications@gebrauchtwagenankauf-ruhr.de
- Phone: +49 152 0578 0865